Shipping policy

1. General Information
SafLock is committed to processing and delivering orders in a timely and reliable manner. This Shipping Policy explains the terms related to order processing, shipping methods, and delivery expectations.

By placing an order, the customer agrees to the conditions described in this policy.

2. Provider Information
SafLock
Address: 1922 S Hill St, San Angelo, TX 76903, United States
Tel: +1 567-237-1002
Email: support@saflock.com

3. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing times may be slightly extended.

4. Shipping and Delivery Time
Estimated delivery time is typically 5–10 business days, depending on the destination and shipping carrier.

Delivery times are estimates only and may vary due to customs delays, weather conditions, or carrier issues.

5. Shipping Costs
Shipping fees are calculated at checkout based on the destination and order details.

All shipping costs are non-refundable once the order has been shipped.

6. Tracking Information
Once your order has been shipped, a tracking number will be provided via email so you can monitor your shipment status.

7. Delays and External Factors
SafLock is not responsible for delays caused by third-party carriers, customs inspections, or unforeseen circumstances such as natural events or logistical disruptions.

However, we will assist customers in tracking and resolving delivery issues where possible.

8. Incorrect Address Responsibility
Customers are responsible for providing accurate shipping information at the time of purchase.

SafLock is not responsible for lost or delayed shipments due to incorrect or incomplete address details.

9. Lost or Missing Packages
If your package is marked as delivered but not received, you must first contact the shipping carrier.

SafLock will assist where possible but is not liable for carrier-related delivery issues.

10. Contact Information
For any shipping-related inquiries:

SafLock Support
📍 1922 S Hill St, San Angelo, TX 76903, United States
📞 +1 567-237-1002
📧 support@saflock.com